Privacy Policy
SSClub — operated by Shivshakti Enterprise. Last updated 18 September 2026.
What we collect
| Mobile number | Required. It is how you sign in — there is no password — and how a shop or delivery partner reaches you about an order. |
| Name | Shown to the shop fulfilling your order. You can change it from your profile. |
| Email address | Optional. Only stored if you add one. |
| Delivery addresses | The addresses you save, so an order can be delivered. |
| Approximate location | Only while you are using the app and only if you allow it. Used to sort shops by distance. Declining it does not block anything — you can set your area by hand. |
| Orders and cart | What you ordered, from which shop, and what it cost. |
| In-store discount records | When a partner shop scans your membership code: the shop, the bill amount, the discount applied and the date. |
| Membership and coin ledger | Your tier, what you paid for it, and every movement of your SSClub coin balance. |
We do not collect card or bank details — membership is paid in cash at a partner shop or with coins — and we do not read your contacts, photos, messages or call history.
How it is used
To fulfil orders and get them to your address; to work out the discount your membership tier earns at a partner shop and apply it at the till; to keep your coin balance and membership records; and to show you shops near the area you are in.
We do not use any of it for advertising, we do not build advertising profiles, and we do not sell it.
Who else sees it
Only the parties that have to, and only the part they need:
- The shop fulfilling your order — your name, contact number and what you ordered.
- The delivery partner assigned to it — your name, delivery address and contact number, for that delivery.
- A partner shop you show your membership code to — your name and tier, so the counter can apply the right discount.
- Our SMS provider — your mobile number, so the one-time code can be delivered. Signing in is not possible without this.
That is the complete list. There is no analytics SDK, no advertising network and no third-party push service in the app; notifications are shown inside the app only.
How long we keep it
Your profile stays while your account is open. Records of money — orders, membership purchases and in-store discounts — are kept as long as Indian accounting and tax law requires them, which is longer than your account, and is why deleting an account does not erase them.
Deleting your account
You can ask us to delete your account at any time, from inside the app or from the web. Your profile, saved addresses and contact details are removed within 30 days; the financial records above are kept in the form the law requires and are no longer linked to a usable profile.
Keeping it safe
Traffic is encrypted in transit. There are no passwords on customer accounts to be stolen — signing in is a code sent to your number, valid for five minutes. Access to customer records inside SSClub is limited to staff who need it to do their job.
Children
SSClub is not intended for children under 13, and we do not knowingly collect their details. If you believe a child has an account, write to us and we will remove it.
Changes
If what we collect or who we share it with changes, this page changes with it and the date at the top moves.
Contact
Questions about anything here, or about your data: support@ssclub.biz